Service Delivery Policy

Last updated: 6 April 2026

This is an English translation provided for convenience. In case of any discrepancy or conflict, the Romanian version of this document, available at https://trovare.ro/shipping, shall prevail.

1. Nature of the service

Trovare is a 100% digital service. No physical goods are delivered or shipped. Trovare provides an online service for searching and aggregating furniture from Romanian shops.

2. Access to the service

The service becomes available immediately after creating an account at app.trovare.ro. Access is via a web browser, on both desktop and mobile devices.

3. Compatible browsers and devices

Trovare is compatible with the following browsers (the last 2 versions):

Trovare works on desktop, tablet and mobile devices.

4. Service availability

Trovare targets an availability of 99%. Planned maintenance will be announced in advance. The service may experience temporary interruptions for updates and improvements.

5. Products displayed

The products shown in search results are offered by third-party retailers. Trovare does not manage stock, shipping or delivery of physical products. For questions about the delivery of a specific product, please contact the respective retailer directly.

6. Account and access

Creating an account is free and grants immediate access to all of Trovare's features during the launch period. No payment is required to start using Trovare.

7. Contact details