Service Delivery Policy
Last updated: 6 April 2026
This is an English translation provided for convenience. In case of any discrepancy or conflict, the Romanian version of this document, available at https://trovare.ro/shipping, shall prevail.
1. Nature of the service
Trovare is a 100% digital service. No physical goods are delivered or shipped. Trovare provides an online service for searching and aggregating furniture from Romanian shops.
2. Access to the service
The service becomes available immediately after creating an account at app.trovare.ro. Access is via a web browser, on both desktop and mobile devices.
3. Compatible browsers and devices
Trovare is compatible with the following browsers (the last 2 versions):
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Trovare works on desktop, tablet and mobile devices.
4. Service availability
Trovare targets an availability of 99%. Planned maintenance will be announced in advance. The service may experience temporary interruptions for updates and improvements.
5. Products displayed
The products shown in search results are offered by third-party retailers. Trovare does not manage stock, shipping or delivery of physical products. For questions about the delivery of a specific product, please contact the respective retailer directly.
6. Account and access
Creating an account is free and grants immediate access to all of Trovare's features during the launch period. No payment is required to start using Trovare.
7. Contact details
- Company name: NETBEARS TEAM SRL
- VAT ID: RO37261366
- Address: Corneliu Baba 8, Iași, Romania
- Email: contact@trovare.ro
- ANPC: https://anpc.ro/